Returns

Information regarding product returns

Our customers have the right to withdraw from the contract without giving a reason within 14 days from the date of receiving the product.

For the return process to be possible, it is necessary to present a proof of purchase.

Please remember that the product must be returned in an unchanged state, without signs of use, which is a condition for accepting the return.

Costs related to returning the product are covered by the buyer.

In case of questions or doubts regarding the return procedure, our customer service is here to help and support to facilitate the process.

All returns should be directed to the provided address, and after receiving and positively verifying the condition of the product, the amount for the goods will be returned to the indicated account within a specified time.